PRIVACY POLICY

Last updated: 5th January 2025

1. Introduction
   Welcome to Buckham Mills. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Contact Information
   Business Address: Buckham Mills, Chedington Ln, Beaminster DT8 3JD, United Kingdom

3. Information We Collect
   We collect the following personal information:
   • Names
   • Email addresses

4. How We Collect Information
   We collect information through:
   • Website forms
   • Email communications

5. How We Use Your Information
   We use your personal information solely for:
   • Responding to your inquiries
   • Processing your bookings
   • Providing customer service

6. Data Sharing
   We do not share your personal information with any third parties except where required by law.

7. Age Restriction
   Our services are only available to individuals who are 18 years of age or older. We do not knowingly collect or process data from anyone under 18 years of age.

8. Security Measures
   We protect your data through:
   • Secure hosting through GoDaddy
   • SSL encryption for all data transmission
   • Regular security updates and monitoring

9. Geographic Scope
   Our services are intended for users in the United Kingdom and Great Britain. All data is processed in accordance with UK data protection laws.

GDPR COMPLIANCE NOTICE

Last updated: 5th of January 2025

1. Data Controller
   Buckham Mills
   Chedington Ln, Beaminster DT8 3JD
   United Kingdom

2. Your Rights Under GDPR
   You have the following rights:
   • The right to access your personal data
   • The right to rectify inaccurate personal data
   • The right to request deletion of your personal data
   • The right to restrict processing of your personal data
   • The right to data portability
   • The right to object to processing of your personal data

3. Legal Basis for Processing
   We process your personal data based on:
   • Contract fulfillment (for booking services)
   • Legitimate interests (for communication and customer service)
   • Legal obligations (for record-keeping and tax purposes)

4. Data Retention
   We retain your personal data for:
   • Active bookings: Duration of service plus 6 years (to comply with UK legal requirements)
   • Inquiries: Up to 2 years from last communication

5. Technical Security
   Your data is protected through:
   • GoDaddy’s secure hosting infrastructure
   • WordPress security features and regular updates
   • Encrypted data transmission
   • Regular security monitoring and backups

6. Your Rights to Complain
   You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues 

7. Changes to This Notice
   We may update this privacy notice from time to time. The latest version will always be available on our website.

8. Contact Us
   For any data protection queries or to exercise your rights, please contact us